FAQs


I DON'T KNOW WHICH PRODUCT TO SELECT. PLEASE HELP.

The Safersal UltraClean Automatic Shoe Cover Dispenser product requires a dispenser and T-Clip shoe covers. To get started you need both these parts. We offer different combinations in terms of color and number of shoe covers. We recommend starting with a bundled option, with additional 100 Pcs T-Clips refills.

I HAVE SELECTED THE 100 Pcs SHOE COVERS ONLY.  DOES THIS COME WITH A DISPENSER?

No these are standalone shoe covers that are for use as a separate product without the Dispenser. These do not come with the dispenser.

HOW DO I PURCHASE REFILLS?

Select the 100pcs T-Clips refills option on the dropdown menu 

https://safersal.com/products/automatic-shoe-cover-dispenser

    WHAT PAYMENT METHODS DO YOU ACCEPT?

      We accept all major credit cards (VISA, Mastercard, Discover, AMEX) and PayPal payments.

      HOW SECURE IS MY ONLINE ORDER?

        When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.

        HOW LONG DOES SHIPPING AND FULFILMENT TAKE?

        We fulfil orders within 48 hours and are currently shipping across all US states within 7 days.

        ARE THERE ANY EXCHANGE RATES?

          All of our transactions are based in US Dollars. If your credit card is based in another currency, your order total will be calculated in accordance with the daily exchange rate of the date your card issuer processes the transaction.

          HOW DO I SET MY SHIPPING ADDRESS?

            Since our website and service are based on English, all the information that you typed in is required to be English input method, including punctuations. If certain letters of your address contain Non-English letters, you are advised to use the similar English ones instead.

            CAN I CHANGE MY SHIPPING ADDRESS AFTER PLACING AN ORDER?

              Please be advised that your shipping address cannot be revised after the order has been processed or shipped. Kindly update your shipping address to your residential address instead of your vacation address.

              HOW LONG DOES SHIPPING TAKE & HOW CAN I TRACK MY PACKAGE?

              The delivery time is based on the shipping option that you have chosen. Once the order has shipped, we will email your tracking number and tracking website. We are not responsible for delays caused by local logistics partners or items going missing in the last mile of delivery.

              WHAT DO I DO IF I HAVE MISSING ITEMS IN MY ORDER?

              If something is still missing, please contact us immediately at is support@safersal.com

              IF YOU STILL HAVE ANY QUESTIONS, PLEASE CONTACT US DIRECTLY AT EMAIL support@safersal.com 

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